« Back to News & Notices

Office Closed



Due to the rapid increase in COVID-19 cases in Smith County and the surrounding counties, we are closing our office to the public to protect our customers and our staff from possibly spreading the virus.


Bill Payments can be made by:

1) Mailing a check/money order

2) Putting cash or check/money order payments in our drop box under the drive thru window. Cash payments will be mailed a receipt.

3) Pay online or over the phone with credit/debit cards at no additional charge by going to: www.iwebms.net/sandflatwater or by calling

903-526-5243 and pressing 1 or calling 903-350-0160

5)  New Customers can make an appointment to complete paperwork to start their service by calling 903-526-5243. Masks will be required at the appointment.


**All payments are still due by the 15th of each month & at this time late fees may still be applied.


Thank you for your understanding!